Everything you would expect from a hosting company. Then more.

YOU KNOW THAT FEELING you have when you’re unexpectedly upgraded on a transatlantic flight? Or when you get really good seats to a show? That’s the feeling Happy Cog Hosting wants to bring to its customers.

We will troubleshoot software issues

You’re not on your own when you host with us. We’ll help you troubleshoot the issues that affect your service, period. If something is going wrong, whether it’s on the server side or the client side, we’re here for you. Your account comes preloaded with up to four (4) hours a month of software troubleshooting/assistance. So if there’s something going on with your CMS or database (or anything else that has a login), we can put our team on it to get it squared away.

Migration assistance. Both on and (yes) off.

Our one-on-one approach to customer service begins on day one. We’ll help you with every detail if you need it. Want to move your stuff over to us? Great. We’ll set up a Basecamp account and work together to hammer out all of the migration details. Want to transition off? Not great for us, but we won’t leave you hanging. Our staff will get you to where you want to be. You don’t need the extra worries.

Where everybody knows your name

It’s like that show Cheers, but for web nerds. When it comes to hosting your site, you want to be sure that you can trust your service team. If you have to contact us at any time for anything, a member of our dedicated support team will already be familiar with your setup and will be able to troubleshoot quickly.

Response times that are responsive

Got a question? Need some help? Wondering if we’ll really know your name when you call? Contact your team however you want: phone, email, Twitter, Facebook, and we’ll get back to you within two hours for normal (non-OMG moment) requests, and an hour if it’s an emergency. If we don’t, your pizza is free!